Smartsheet Announces New Capability to Support HIPAA-Subject Customers

Smartsheet’s emphasis on privacy and security is fundamental to the success of our platform and we want to ensure that our customers can operate at a security level that meets their respective regulatory needs.

Smartsheet, the world’s leading cloud platform for managing and automating collaborative work, today announced its support for the U.S. Health Insurance Portability and Accountability Act (HIPAA), as amended, including Health Information Technology for Economic and Clinical Health (HITECH) Act. Enterprise customers across healthcare, pharmaceutical and government industries can now use Smartsheet to securely share, store and access protected health information (PHI) while meeting or exceeding all of HIPAA’s regulatory requirements.

“Smartsheet’s emphasis on privacy and security is fundamental to the success of our platform and we want to ensure that our customers can operate at a security level that meets their respective regulatory needs,” said Mark Mader, CEO of Smartsheet.

“HIPAA support is an important sign of maturity for any enterprise software vendor, and for Smartsheet, it is no exception,” said Chris Marsh, Research Director, Workforce Productivity and Compliance, 451 Research. “Being HIPAA aligned strengthens Smartsheet’s appeal to healthcare institutions and government departments looking for new ways to encourage collaborative work. It is also another incentive to put more data, workflows and people into the platform as part of rethinking work across silos.”

Smartsheet does not collect or store PHI as part of normal business operations, however, any HIPAA-subject organization with an Enterprise plan that works with PHI can enter into a business associate agreement (BAA) with Smartsheet. This BAA…

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